Frequently asked questions

Whether your child is using a school service for the first time or re-joining for another year, this section sumarises some of the most commonly asked questions. Select the + symbol to expand then click 'read more' for full details.

How do I retrieve lost property?

More information about lost property... Read more

How do I order a replacement pass?

How to order a replacement pass... Read more

How do I find out if a bus is running late?

There are several ways to find out... Read more

Where do I find the application forms?

All application forms are listed in the following sections... Read more

I have received my pass, why it is not for the route I requested?

There may be several reasons for this… Read more

Can I travel without a pass? I sent in an application, can I just travel anyway?

Travel is not permitted until you have received the appropriate pass... Read more

What is/how do I use a Priority PhotoCard/Boarding Pass/School Pass?

These are the three main passes allowing travel on school transport in West Yorkshire… Read more

How to read timetables and which stops do buses use?

Information about timetables and stops... Read more

How do I pay a fare or present my pass when boarding?

A cash fare and/or a pass must be presented when boarding the bus... Read more

Are seatbelts compulsory and are standees allowed?

When travelling on the bus, good behaviour is expected... Read more

Are bus operator staff passes valid?

More information about staff passes... Read more

Why can't I use a M-Card ticket on some school services?

More information about concesionary tickets... Read more

Alerts 53 Bus

Frequently asked questions

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